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October 2022

Facility Aberdeen Hospital Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 1450 Hillside Ave. Accreditation status Accredited
City/postal code Victoria Accreditation expiry date April 2022
Phone number (250) 370-5648 Contact for complaints Manager
Operator (Type) Vancouver Island Health (Health Authority) Phone number of complaint contact (250) 370-5678
Opened 1982 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (fee charged)
Meetings held Regular Schedule Average Wait Time From 8 to 265 days, with an average of 50 days
Current language(s) spoken by staff English
Indigenous Territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 15
Publicly funded beds (short and long-term) 100 Double Occupancy 13
Total beds 100 Other Occupancy 18

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator & Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 4.75 4.79
Nursing care hours (hours per resident per day) 4.37 4.30
Registered Nurse (hours per resident per day) 0.59 0.84
Licensed Practical Nurse (hours per resident per day) 1.40 0.98
Care Aide (hours per resident per day) 2.38 2.48
Allied health hours (hours per resident per day) 0.38 0.49
Food costs per resident per day (actual cost) 2 $9.51 $10.68
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 5 Number substantiated licensing complaints 0
Incidents, 2021/22
Serious adverse events 0
Risk Rating n/a Risk Score n/a
Number of Inspections n/a Number of licensing infractions found n/a
Licensing Infractions
Licensing n/a Nutrition & food services n/a
Physical facility, equipment & furnishings n/a Medication n/a
Staffing n/a Program n/a
Policies & procedures n/a Records & reporting n/a
Care & supervision n/a Resident Bill of Rights n/a
Hygiene & communicable disease control n/a Other n/a

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 70 83
Percent female 47.0% 63.2%
Percent 85 years or older 24.1% 53.4%
Percent younger than 65 years 31.5% 5.8%
Average length of stay (days) 486 855
Percent of residents diagnosed with depression 31.8% 23.3%
Percent of residents dependent in activities of daily living 56.8% 32.0%
Percent of residents in a wheelchair 60.2% 52.8%
Percent of residents with dementia (mild to severe) 2.3% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 21.6% 27.9%
Percent of residents with physically abusive behaviour 1.1% 8.8%
Average index of social engagement 3.6 2.7
Percent of residents with low social engagement 35.2% 49.3%
Case mix index 0.83 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 8.0% 10.9%
Percent of residents receiving recreation therapy 64.8% 30.1%
Percent of residents receiving occupational therapy 40.9% 5.7%
Percent of residents receiving depression medication 52.3% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 26.4% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 27.6% 34.0%
Percent of residents with daily physical restraints 5.9% 6.4%
Percent of residents with falls in the last 30 days 1.3% 12.9%
Percent of residents with a worsened pressure ulcer 5.9% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 83.7% 90.2%
Percent of health care workers vaccinated for influenza 67.5% 53.7%
Percent of residents vaccinated for COVID-19 86.3% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility