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October 2022

Facility Mountainview Lodge - Kitimat General Hospital Service Type Long-Term Care
Health authority Northern Health Regulation/Legislation Hospital Act
Street address 920 Lahakas Blvd. S Accreditation status Accredited
City/postal code Kitimat Accreditation expiry date June 2022
Phone number (250) 632-8357 Contact for complaints Sarah Pelow - Site Coordinator
Operator (Type) Northern Health (Health Authority) Phone number of complaint contact (250) 632-8337
Opened 2002 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 27 to 726 days, with an average of 336 days
Current language(s) spoken by staff English, Portuguese, Tagalog, Punjabi
Indigenous Territory Haisla Nation

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 29
Publicly funded beds (short and long-term) 36 Double Occupancy 2
Total beds 36 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.37
Nursing care hours (hours per resident per day) 3.17 3.17
Registered Nurse (hours per resident per day) 0.00 0.00
Licensed Practical Nurse (hours per resident per day) 0.91 0.91
Care Aide (hours per resident per day) 2.25 2.25
Allied health hours (hours per resident per day) 0.20 0.20
Food costs per resident per day (actual cost) 2 $12.94 $13.73
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 1.3 Missing or wandering person 0 0.0 1.0
Fall with injury / Adverse event 4 11.1 9.2 Other injury 0 0.0 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 0 0.0 4.6
Unexpected illness 1 2.8 20.3 Attempted suicide 0 0.0 0.1
Expected death 10 27.8 26.8 Other - clinical 1 2.8 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 1.4
Inspections
Risk Rating Low Risk Score 4
Number of Inspections 6 Number of licensing infractions found 11
Licensing Infractions
Licensing 2 Nutrition & food services n/a
Physical facility, equipment & furnishings 5 Medication n/a
Staffing n/a Program n/a
Policies & procedures 2 Records & reporting 2
Care & supervision n/a Resident Bill of Rights n/a
Hygiene & communicable disease control n/a Other n/a

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 83 83
Percent female 65.4% 63.2%
Percent 85 years or older 49.2% 53.4%
Percent younger than 65 years 4.6% 5.8%
Average length of stay (days) 912 855
Percent of residents diagnosed with depression 20.4% 23.3%
Percent of residents dependent in activities of daily living 42.7% 32.0%
Percent of residents in a wheelchair 54.4% 52.8%
Percent of residents with dementia (mild to severe) 61.2% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 35.9% 27.9%
Percent of residents with physically abusive behaviour 9.7% 8.8%
Average index of social engagement 2.4 2.7
Percent of residents with low social engagement 60.2% 49.3%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 3.9% 10.9%
Percent of residents receiving recreation therapy 15.5% 30.1%
Percent of residents receiving occupational therapy 0.0% 5.7%
Percent of residents receiving depression medication 57.3% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 33.7% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 34.4% 34.0%
Percent of residents with daily physical restraints 16.7% 6.4%
Percent of residents with falls in the last 30 days 3.1% 12.9%
Percent of residents with a worsened pressure ulcer 3.9% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 86.1% 90.2%
Percent of health care workers vaccinated for influenza 53.1% 53.7%
Percent of residents vaccinated for COVID-19 83.3% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility