Westhaven Quick Facts
Facility | Westhaven | Service Type | Long-Term Care |
---|---|---|---|
Health authority | Vancouver Island Health | Regulation/Legislation | Hospital Act |
Street address | 3949 Pt. Alberni Hwy | Accreditation status | Accredited |
City/postal code | Port Alberni/V9Y4S1 | Accreditation expiry date | not available |
Phone number | (250) 724-8875 | Contact for complaints | Clinical Nurse Lead / Manager |
Operator (Type) | Vancouver Island Health (Health Authority) | Phone number of complaint contact | (250) 724-8875 |
Opened | 2001 | Personal spending account | Yes |
Councils | Resident council | Visitor parking (cost) | Yes (no fee) |
Meetings held | Monthly | Co-located with an assisted living residence | No |
Wait Time | From 7 to 182 days, with an average of 85 days | ||
Current language(s) spoken by staff | English, Punjabi, German | ||
Indigenous Territory | Hupacasath First Nation and Tseshaht First Nation |
Source: 1. Facility; 2. Health Authority; 3.Ministry of Health
Resident Fees for Personal Services | |||
---|---|---|---|
Cable monthly service included | No | Other extra fees | initial clothing labelling fee, then free after that |
Telephone monthly service included | No | ||
Internet monthly service included | No |
Source: Facility
Beds (as of March 31, 2023) | Room Configuration (excluding short-stay beds) (as of March 31, 2023) | ||
---|---|---|---|
Private beds (not publicly funded) | 0 | Single Occupancy | 30 |
Publicly funded beds (short and long-term) | 32 | Double Occupancy | 0 |
Total beds | 32 | Other Occupancy | 0 |
Source: 1. Ministry of Health; 2. Facility
Contracted Services | |||
---|---|---|---|
Professional nursing services | No | Housekeeping services | No |
Non-regulated services (care aides) | No | Plant/building maintenance | No |
Food services provided by | Operator | Food prepared and cooked on site | Yes |
Source: Facility
Funding | 2021/22 | 2022/23 |
---|---|---|
Total direct care hours (hours per resident per day) | 3.42 | 3.47 |
Nursing care hours (hours per resident per day) | 3.13 | 3.18 |
Registered Nurse (hours per resident per day) | 0.38 | 0.38 |
Licensed Practical Nurse (hours per resident per day) | 0.74 | 0.74 |
Care Aide (hours per resident per day) | 2.02 | 2.06 |
Allied health hours (hours per resident per day) | 0.29 | 0.29 |
Food costs per resident per day (actual cost) | $14.64 | $14.87 |
Facility per diem rate | n/a | n/a |
Monthly client rate for publicly funded bed (single) | From $1,237 to $3,576 with an average of $1,888 | From $1,338 to $3,847 with an average of $1,777 |
Source: 1. Ministry of Health; 2. Health Authority
Licensing, 2022/23 | |||
---|---|---|---|
Complaints | |||
Number of licensing complaints | 2 | Number of substantiated licensing complaints | 1 |
Incidents | |||
Serious adverse events | 0 |
Inspections | |||
---|---|---|---|
Risk Rating | n/a | Risk Score | n/a |
Number of Inspections | 1 | Number of licensing infractions found | 0 |
Licensing Infractions | |||
---|---|---|---|
Licensing | 0 | Nutrition & food services | 0 |
Physical facility, equipment & furnishings | 0 | Medication | 0 |
Staffing | 0 | Program | 0 |
Policies & procedures | 0 | Records & reporting | 0 |
Care & supervision | 0 | Resident Bill of Rights | 0 |
Hygiene & communicable disease control | 0 | Other | 0 |
Source: Health Authority
Resident Profile (2022/23) | Facility | B.C. |
---|---|---|
Average age of population | 80 | 83 |
Percent female | 55.6% | 63.3% |
Percent 85 years or older | 34.9% | 52.8% |
Percent younger than 65 years | 6.3% | 5.6% |
Average length of stay (days) | 1,001 | 817 |
Percent of residents diagnosed with depression | 52.8% | 22.9% |
Percent of residents dependent in activities of daily living | 33.3% | 32.4% |
Percent of residents in a wheelchair | 40.7% | 53.3% |
Percent of residents with dementia (mild to severe) | 63.9% | 62.9% |
Percent of residents with severe cognitive impairment (includes severe dementia) | 27.8% | 27.5% |
Percent of residents with physically abusive behaviour | 3.7% | 8.4% |
Average index of social engagement | 3.8 | 2.7 |
Percent of residents with low social engagement | 22.2% | 48.0% |
Case mix index | 0.61 | 0.58 |
Source: Canadian Institute for Health Information
Care Services & Quality Indicators (2022/23) | Facility | B.C. |
---|---|---|
Percent of residents receiving physical therapy | 0.0% | 11.1% |
Percent of residents receiving recreation therapy | 3.7% | 30.3% |
Percent of residents receiving occupational therapy | 0.9% | 5.5% |
Percent of residents receiving depression medication | 75.9% | 51.3% |
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis | 30.0% | 27.9% |
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis | 44.3% | 34.9% |
Percent of residents taking nine or more medications | 60.2% | 44.6% |
Percent of residents with daily physical restraints | 4.5% | 6.0% |
Percent of residents with falls in the last 30 days | 10.2% | 12.8% |
Percent of residents with a worsened pressure ulcer | 3.7% | 2.2% |
Percent of residents with four or more emergency room visits | 5.9% | 1.4% |
Source: 1. Canadian Institute for Health Information; 2. Health Authority
Vaccination Coverage (2022/23) | Facility | B.C. |
---|---|---|
Percent of residents vaccinated for influenza | 86.7% | 87.5% |
Percent of health care workers vaccinated for influenza | 36.2% | 39.1% |
Percent of residents vaccinated for COVID-19 | 79.0% | 84.0% |
Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility