Dufferin Place Quick Facts
| Facility | Dufferin Place | Service type | Long-Term Care |
|---|---|---|---|
| Health authority | Vancouver Island Health | Regulation/Legislation | Hospital Act |
| Street address | 1200 Dufferin Cres. | Accreditation status | Accredited |
| City/postal code | Nanaimo/V9S2B7 | Accreditation expiry date | not available |
| Phone number | (250) 755-7632 | Contact for complaints | Manager |
| Operator (type) | Vancouver Island Health (Health Authority) | Phone number of complaint contact | (250) 755-7654 |
| Opened | 1987 | Personal spending account | No |
| Councils | Separate Resident and Family Council | Visitor parking (cost) | Yes (fee charged) |
| Co-located with a publicly subsidized assisted living residence | No | ||
| Wait time* | From 110 to 537 days, with an average of 271 days | ||
| Current language(s) spoken by staff | English, Filipino, Punjabi | ||
| Indigenous territory | Coast Salish peoples and Snuneymuxw First Nation | ||
Source: 1. Facility; 2. Health Authority; 3.Ministry of Health
* Definition changed, please refer to
Glossary of Terms
at
https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
| Resident Fees for Personal Services | |||
|---|---|---|---|
| Cable monthly service included | No | Other extra fees | Laundry one time charge $30, hairdressing |
| Telephone monthly service included | No | ||
| Internet monthly service included | Yes | ||
Source: Facility
| Beds (as of March 31, 2024) | Room Configuration (excluding short-stay beds) (as of March 31, 2024) | ||
|---|---|---|---|
| Private beds (not publicly funded) | 0 | Single occupancy | 14 |
| Publicly funded beds (short and long-term) | 138 | Double occupancy | 12 |
| Total beds | 138 | Other occupancy | 25 |
Source: 1. Ministry of Health; 2. Facility
| Contracted Services | |||
|---|---|---|---|
| Professional nursing services | No | Housekeeping services | No |
| Non-regulated services (care aides) | No | Plant/building maintenance | No |
| Food services provided by | Operator | Food prepared and cooked on site | No |
Source: Facility
| Funding | 2022/23 | 2023/24 |
|---|---|---|
| Total direct care hours (hours per resident per day) | 3.37 | 3.43 |
| Nursing care hours (hours per resident per day) | 3.02 | 3.06 |
| Registered Nurse (hours per resident per day) | 0.26 | 0.28 |
| Licensed Practical Nurse (hours per resident per day) | 0.67 | 0.68 |
| Care Aide (hours per resident per day) | 2.10 | 2.10 |
| Allied health hours (hours per resident per day) | 0.35 | 0.37 |
| Food costs per resident per day (actual cost) | $12.14 | $16.13 |
| Facility per diem rate | n/a | n/a |
| Monthly client rate for a publicly subsidized bed (single) | From $1,338 to $3,847 with an average of $1,985 | From $1,417 to $3,974 with an average of $2,103 |
Source: 1. Ministry of Health; 2. Health Authority
| Licensing, 2023/24 | |||
|---|---|---|---|
| Complaints | |||
| Number of licensing complaints | 4 | Number of substantiated licensing complaints | 1 |
| Incidents | |||
| Serious adverse events | 2 | ||
| Inspections | |||
|---|---|---|---|
| Risk rating | n/a | Risk score | n/a |
| Number of inspections | 1 | Number of licensing infractions found | 0 |
| Licensing Infractions | |||
|---|---|---|---|
| Licensing | n/a | Nutrition & food services | 0 |
| Physical facility, equipment & furnishings | 0 | Medication | 0 |
| Staffing | 0 | Program | 0 |
| Policies & procedures | 0 | Records & reporting | 0 |
| Care & supervision | 0 | Resident Bill of Rights | 0 |
| Hygiene & communicable disease control | 0 | Other | 0 |
Source: Health Authority
| Resident Profile (2023/24) | Facility | B.C. |
|---|---|---|
| Average age of population | 84 | 83 |
| Percent female | 82.4% | 63.2% |
| Percent 85 years or older | 59.6% | 52.5% |
| Percent younger than 65 years | 9.1% | 5.3% |
| Average length of stay (days) | 650 | 829 |
| Percent of residents diagnosed with depression | 42.7% | 22.2% |
| Percent of residents dependent in activities of daily living | 22.5% | 31.7% |
| Percent of residents in a wheelchair | 66.9% | 54.1% |
| Percent of residents with dementia (mild to severe) | 53.9% | 62.1% |
| Percent of residents with severe cognitive impairment (includes severe dementia) | 19.5% | 27.0% |
| Percent of residents with physically abusive behaviour | 0.9% | 8.3% |
| Average index of social engagement | 4.0 | 2.8 |
| Percent of residents with low social engagement | 15.9% | 46.2% |
| Case mix index | 0.58 | 0.58 |
Source: Canadian Institute for Health Information
| Care Services & Quality Indicators (2023/24) | Facility | B.C. |
|---|---|---|
| Percent of residents receiving physical therapy | 33.6% | 11.0% |
| Percent of residents receiving recreation therapy | 0.0% | 31.7% |
| Percent of residents receiving occupational therapy | 21.0% | 5.2% |
| Percent of residents receiving depression medication | 60.5% | 51.6% |
| Percent of residents taking antipsychotic drugs without a diagnosis of psychosis | 5.5% | 27.7% |
| Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis | 21.9% | 35.3% |
| Percent of residents taking nine or more medications | 61.2% | 46.2% |
| Percent of residents with daily physical restraints | 0.2% | 6.0% |
| Percent of residents with falls in the last 30 days | 9.1% | 12.3% |
| Percent of residents with a worsened pressure ulcer | 1.2% | 2.1% |
| Percent of residents with four or more emergency room visits | 2.6% | 1.1% |
Source: 1. Canadian Institute for Health Information; 2. Health Authority
| Vaccination Coverage (2023/24) | Facility | B.C. |
|---|---|---|
| Percent of residents vaccinated for influenza | 81.2% | 84.3% |
| Percent of health care workers vaccinated for influenza | 32.9% | 35.5% |
| Percent of residents vaccinated for COVID-19 | 80.9% | 75.2% |
Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility