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October 2022

Facility Cottage and Worthington Pavilions - MSA Hospital Service Type Long-Term Care
Health authority Fraser Health Regulation/Legislation Hospital Act
Street address 33457 Cottage Lane Accreditation status Unknown
City/postal code Abbotsford Accreditation expiry date not available
Phone number (604) 870-7999 Contact for complaints Resident Care Coordinator
Operator (Type) Fraser Health (Health Authority) Phone number of complaint contact Cottage: (604) 807-7967 / Worthington: (604) 870-7996
Opened 1975 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 1 to 499 days, with an average of 29 days
Current language(s) spoken by staff Spanish, Italian, Arabic, French, Korean, Thai, Mandarin, Dutch, Afrikaans, Punjabi, Polish, Japanese, Filipino, German, Swedish, Portuguese
Indigenous Territory

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 11
Publicly funded beds (short and long-term) 109 Double Occupancy 6
Total beds 109 Other Occupancy 25

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site No

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.71 3.74
Nursing care hours (hours per resident per day) 3.31 3.31
Registered Nurse (hours per resident per day) 0.34 0.34
Licensed Practical Nurse (hours per resident per day) 0.62 0.62
Care Aide (hours per resident per day) 2.34 2.34
Allied health hours (hours per resident per day) 0.40 0.44
Food costs per resident per day (actual cost) 2 $7.88 $9.58
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 1 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 1 0.9 1.3 Missing or wandering person 0 0.0 1.0
Fall with injury / Adverse event 4 3.7 9.2 Other injury 0 0.0 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 2 1.8 4.6
Unexpected illness 16 14.7 20.3 Attempted suicide 0 0.0 0.1
Expected death 29 26.6 26.8 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 2 1.8 1.4
Inspections
Risk Rating Low Risk Score 7
Number of Inspections 2 Number of licensing infractions found 6
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 1 Records & reporting 1
Care & supervision 3 Resident Bill of Rights 0
Hygiene & communicable disease control 1 Other 0

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 85 83
Percent female 62.9% 63.2%
Percent 85 years or older 53.6% 53.4%
Percent younger than 65 years 4.9% 5.8%
Average length of stay (days) suppressed 855
Percent of residents diagnosed with depression 14.9% 23.3%
Percent of residents dependent in activities of daily living 36.8% 32.0%
Percent of residents in a wheelchair 68.3% 52.8%
Percent of residents with dementia (mild to severe) 35.7% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 33.1% 27.9%
Percent of residents with physically abusive behaviour 6.4% 8.8%
Average index of social engagement 1.5 2.7
Percent of residents with low social engagement 78.9% 49.3%
Case mix index 0.60 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 2.7% 10.9%
Percent of residents receiving recreation therapy 41.3% 30.1%
Percent of residents receiving occupational therapy 0.0% 5.7%
Percent of residents receiving depression medication 39.2% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 26.1% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 27.0% 34.0%
Percent of residents with daily physical restraints 10.8% 6.4%
Percent of residents with falls in the last 30 days 4.0% 12.9%
Percent of residents with a worsened pressure ulcer 2.6% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 82.4% 90.2%
Percent of health care workers vaccinated for influenza 48.1% 53.7%
Percent of residents vaccinated for COVID-19 73.9% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility