Overlander Long Term Care – Seniors Advocate

Facility	Overlander Long Term Care	Service Type	Long-Term Care
Health authority	Interior Health	Regulation/Legislation	Hospital Act
Street address	953 Southill Street	Accreditation status	Accredited
City/postal code	Kamloops/V2B7Z9	Accreditation expiry date	October 2023
Phone number	(250) 554-2323	Contact for complaints	Manager
Operator (Type)	Interior Health (Health Authority)	Phone number of complaint contact	(250) 554-6035
Opened	1976	Personal spending account	Yes
Councils	Resident & Family Council (combined)	Visitor parking (cost)	Yes (no fee)
Meetings held	Regular Schedule	Co-located with an assisted living residence	No
Wait Time	From 3 to 412 days, with an average of 94 days
Current language(s) spoken by staff	English, Filipino, Hindi, French
Indigenous Territory	Secwepemc peoples, and the Tk'emlups Indian Band

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	No	Other extra fees	n/a
Telephone monthly service included	No
Internet monthly service included	No

Source: Facility

Beds (as of March 31, 2023)		Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded)	0	Single Occupancy	31
Publicly funded beds (short and long-term)	183	Double Occupancy	14
Total beds	183	Other Occupancy	30

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	No	Housekeeping services	No
Non-regulated services (care aides)	No	Plant/building maintenance	No
Food services provided by	Operator	Food prepared and cooked on site	Primarily

Source: Facility

Funding	2021/22	2022/23
Total direct care hours (hours per resident per day)	3.42	3.42
Nursing care hours (hours per resident per day)	3.05	3.05
Registered Nurse (hours per resident per day)	0.23	0.23
Licensed Practical Nurse (hours per resident per day)	0.67	0.67
Care Aide (hours per resident per day)	2.14	2.14
Allied health hours (hours per resident per day)	0.38	0.38
Food costs per resident per day (actual cost)	$8.67	$7.48
Facility per diem rate	n/a	n/a
Monthly client rate for publicly funded bed (single)	From $1,237 to $3,576 with an average of $1,967	From $1,338 to $3,847 with an average of $2,105

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints	n/a	Number of substantiated licensing complaints	n/a

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	2	1.1	0.9	Medication error with adverse event	0	0.0	0.3
Abuse / neglect	0	0.0	0.8	Missing or wandering person	4	2.2	0.7
Fall with injury/adverse event	10	5.5	8.6	Other injury	2	1.1	1.9
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	11	6.0	3.7
Unexpected Illness	16	8.7	21.0	Attempted suicide	0	0.0	0.1
Expected death	53	29.0	25.5	Other - clinical	5	2.7	0.8
Unexpected death	1	0.5	0.7	Other - service delivery	0	0.0	0.7

Inspections
Risk Rating	n/a	Risk Score	n/a
Number of Inspections	1	Number of licensing infractions found	7

Licensing Infractions
Licensing	0	Nutrition & food services	0
Physical facility, equipment & furnishings	1	Medication	0
Staffing	1	Program	0
Policies & procedures	1	Records & reporting	2
Care & supervision	2	Resident Bill of Rights	0
Hygiene & communicable disease control	0	Other	0

Source: Health Authority

Resident Profile (2022/23)	Facility	B.C.
Average age of population	82	83
Percent female	68.5%	63.3%
Percent 85 years or older	46.7%	52.8%
Percent younger than 65 years	7.2%	5.6%
Average length of stay (days)	658	817
Percent of residents diagnosed with depression	28.6%	22.9%
Percent of residents dependent in activities of daily living	39.0%	32.4%
Percent of residents in a wheelchair	39.6%	53.3%
Percent of residents with dementia (mild to severe)	71.8%	62.9%
Percent of residents with severe cognitive impairment (includes severe dementia)	31.7%	27.5%
Percent of residents with physically abusive behaviour	5.0%	8.4%
Average index of social engagement	2.7	2.7
Percent of residents with low social engagement	47.3%	48.0%
Case mix index	0.58	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23)	Facility	B.C.
Percent of residents receiving physical therapy	10.1%	11.1%
Percent of residents receiving recreation therapy	4.4%	30.3%
Percent of residents receiving occupational therapy	11.2%	5.5%
Percent of residents receiving depression medication	56.8%	51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	43.0%	27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	49.6%	34.9%
Percent of residents taking nine or more medications	50.7%	44.6%
Percent of residents with daily physical restraints	8.2%	6.0%
Percent of residents with falls in the last 30 days	8.6%	12.8%
Percent of residents with a worsened pressure ulcer	1.2%	2.2%
Percent of residents with four or more emergency room visits	0.0%	1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23)	Facility	B.C.
Percent of residents vaccinated for influenza	87.2%	87.5%
Percent of health care workers vaccinated for influenza	40.0%	39.1%
Percent of residents vaccinated for COVID-19	77.0%	84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Overlander Long Term Care website