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October 2022

Facility Overlander Long Term Care Service Type Long-Term Care
Health authority Interior Health Regulation/Legislation Hospital Act
Street address 953 Southill Street Accreditation status Accredited
City/postal code Kamloops Accreditation expiry date December 2022
Phone number (250) 554-2323 Contact for complaints Manager
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 554-6035
Opened 1976 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 2 to 349 days, with an average of 76 days
Current language(s) spoken by staff English, Filipino, Hindi, French
Indigenous Territory Secwepemc peoples, and the Tk'emlups Indian Band

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 31
Publicly funded beds (short and long-term) 183 Double Occupancy 14
Total beds 183 Other Occupancy 30

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Primarily

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.42 3.42
Nursing care hours (hours per resident per day) 3.04 3.05
Registered Nurse (hours per resident per day) 0.23 0.23
Licensed Practical Nurse (hours per resident per day) 0.67 0.67
Care Aide (hours per resident per day) 2.14 2.14
Allied health hours (hours per resident per day) 0.38 0.38
Food costs per resident per day (actual cost) 2 $7.71 $8.67
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 2 1.1 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 1.3 Missing or wandering person 5 2.7 1.0
Fall with injury / Adverse event 8 4.4 9.2 Other injury 6 3.3 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 10 5.5 4.6
Unexpected illness 27 14.8 20.3 Attempted suicide 1 0.5 0.1
Expected death 48 26.2 26.8 Other - clinical 4 2.2 0.8
Unexpected death 3 1.6 0.8 Other - service delivery 0 0.0 1.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 81 83
Percent female 68.6% 63.2%
Percent 85 years or older 45.4% 53.4%
Percent younger than 65 years 7.8% 5.8%
Average length of stay (days) 983 855
Percent of residents diagnosed with depression 34.3% 23.3%
Percent of residents dependent in activities of daily living 36.3% 32.0%
Percent of residents in a wheelchair 40.2% 52.8%
Percent of residents with dementia (mild to severe) 74.1% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 30.4% 27.9%
Percent of residents with physically abusive behaviour 9.1% 8.8%
Average index of social engagement 2.4 2.7
Percent of residents with low social engagement 57.3% 49.3%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 11.4% 10.9%
Percent of residents receiving recreation therapy 2.2% 30.1%
Percent of residents receiving occupational therapy 5.8% 5.7%
Percent of residents receiving depression medication 61.4% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 33.3% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 44.5% 34.0%
Percent of residents with daily physical restraints 13.7% 6.4%
Percent of residents with falls in the last 30 days 9.6% 12.9%
Percent of residents with a worsened pressure ulcer 1.5% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 97.8% 90.2%
Percent of health care workers vaccinated for influenza 60.2% 53.7%
Percent of residents vaccinated for COVID-19 94.8% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility