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October 2022

Facility Acropolis Manor Service Type Long-Term Care
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1325 Summit Avenue Accreditation status Accredited
City/postal code Prince Rupert Accreditation expiry date June 2022
Phone number (250) 622-6400 Contact for complaints Site Manager
Operator (Type) Northern Health (Health Authority) Phone number of complaint contact (250) 622-6450
Opened 2009 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 14 to 374 days, with an average of 93 days
Current language(s) spoken by staff Filipino, Portuguese, Italian, Punjabi, Hindi, Tsimshianic, Cebuano, English
Indigenous Territory Coast Tsimshian  peoples, including the Metlakatla First Nation and Laxkw’alaams Band

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 42
Publicly funded beds (short and long-term) 61 Double Occupancy 7
Total beds 61 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.42 3.44
Nursing care hours (hours per resident per day) 3.04 3.04
Registered Nurse (hours per resident per day) 0.25 0.25
Licensed Practical Nurse (hours per resident per day) 0.71 0.71
Care Aide (hours per resident per day) 2.08 2.07
Allied health hours (hours per resident per day) 0.38 0.40
Food costs per resident per day (actual cost) 2 $12.82 $13.84
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 1.6 0.8 Medication error with adverse event 3 4.9 0.3
Abuse / neglect 2 3.3 1.3 Missing or wandering person 1 1.6 1.0
Fall with injury / Adverse event 6 9.8 9.2 Other injury 0 0.0 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 7 11.5 4.6
Unexpected illness 1 1.6 20.3 Attempted suicide 1 1.6 0.1
Expected death 3 4.9 26.8 Other - clinical 2 3.3 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 9 14.8 1.4
Inspections
Risk Rating Low Risk Score 10
Number of Inspections 3 Number of licensing infractions found 6
Licensing Infractions
Licensing n/a Nutrition & food services n/a
Physical facility, equipment & furnishings 1 Medication n/a
Staffing 1 Program n/a
Policies & procedures 2 Records & reporting 2
Care & supervision n/a Resident Bill of Rights n/a
Hygiene & communicable disease control n/a Other n/a

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 82 83
Percent female 51.4% 63.2%
Percent 85 years or older 47.5% 53.4%
Percent younger than 65 years 4.0% 5.8%
Average length of stay (days) 695 855
Percent of residents diagnosed with depression 8.6% 23.3%
Percent of residents dependent in activities of daily living 31.5% 32.0%
Percent of residents in a wheelchair 50.6% 52.8%
Percent of residents with dementia (mild to severe) 48.8% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 32.1% 27.9%
Percent of residents with physically abusive behaviour 5.6% 8.8%
Average index of social engagement 2.0 2.7
Percent of residents with low social engagement 62.3% 49.3%
Case mix index 0.62 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.9%
Percent of residents receiving recreation therapy 0.0% 30.1%
Percent of residents receiving occupational therapy 0.0% 5.7%
Percent of residents receiving depression medication 40.7% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 19.2% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 36.4% 34.0%
Percent of residents with daily physical restraints 17.9% 6.4%
Percent of residents with falls in the last 30 days 15.7% 12.9%
Percent of residents with a worsened pressure ulcer 8.2% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 97.7% 90.2%
Percent of health care workers vaccinated for influenza 45.1% 53.7%
Percent of residents vaccinated for COVID-19 91.4% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility