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November 2024

Facility Fir Park Village Service type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 4411 Wallace Street Accreditation status Accredited
City/postal code Port Alberni/V9Y7Y5 Accreditation expiry date not available
Phone number (250) 724-6541 Contact for complaints Executive Director / Manager
Operator (type) Alberni-Clayoquot Continuing Care Society (Not For Profit) Phone number of complaint contact (250) 724-6541 x232 / (250) 724-6541 x249
Opened 1981 Personal spending account Yes
Councils Combined Resident & Family Council Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence No
Wait time* From 94 to 351 days, with an average of 164 days
Current language(s) spoken by staff English, Italian, Spanish, Punjabi
Indigenous territory Hupacasath First Nation and Tseshaht First Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees Specialty equipment and medications
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 0 Single occupancy 66
Publicly funded beds (short and long-term) 66 Double occupancy 0
Total beds 66 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.01 3.03
Registered Nurse (hours per resident per day) 0.27 0.31
Licensed Practical Nurse (hours per resident per day) 0.48 0.58
Care Aide (hours per resident per day) 2.25 2.15
Allied health hours (hours per resident per day) 0.35 0.33
Food costs per resident per day (actual cost) $9.20 $8.04
Facility per diem rate $266.16 $292.26
Monthly client rate for a publicly subsidized bed (single) From $1,338 to $3,847 with an average of $2,065 From $1,417 to $3,974 with an average of $2,189

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 1 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.5 Medication error with adverse event 1 1.5 0.2
Abuse / neglect 2 3.0 0.9 Missing or wandering person 1 1.5 1.1
Fall with injury/adverse event 19 28.8 8.2 Other injury 6 9.1 2.3
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 2 3.0 3.5
Unexpected Illness 6 9.1 20.9 Attempted suicide 0 0.0 0.1
Expected death 22 33.3 23.6 Other - clinical 0 0.0 0.8
Unexpected death 3 4.5 0.8 Other - service delivery 0 0.0 0.9
Inspections
Risk rating Medium Risk score 18
Number of inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 84 83
Percent female 61.4% 63.2%
Percent 85 years or older 53.1% 52.5%
Percent younger than 65 years 1.2% 5.3%
Average length of stay (days) 519 829
Percent of residents diagnosed with depression 10.5% 22.2%
Percent of residents dependent in activities of daily living 14.5% 31.7%
Percent of residents in a wheelchair 27.7% 54.1%
Percent of residents with dementia (mild to severe) 55.0% 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) 16.8% 27.0%
Percent of residents with physically abusive behaviour 8.2% 8.3%
Average index of social engagement 4.1 2.8
Percent of residents with low social engagement 17.7% 46.2%
Case mix index 0.51 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy 0.5% 11.0%
Percent of residents receiving recreation therapy 0.0% 31.7%
Percent of residents receiving occupational therapy 0.5% 5.2%
Percent of residents receiving depression medication 59.5% 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 39.6% 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 42.4% 35.3%
Percent of residents taking nine or more medications 44.1% 46.2%
Percent of residents with daily physical restraints 0.0% 6.0%
Percent of residents with falls in the last 30 days 25.1% 12.3%
Percent of residents with a worsened pressure ulcer 0.7% 2.1%
Percent of residents with four or more emergency room visits 1.0% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 84.8% 84.3%
Percent of health care workers vaccinated for influenza 4.2% 35.5%
Percent of residents vaccinated for COVID-19 78.4% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility