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October 2022

Facility Royal Arch Masonic Home Service Type Long-Term Care
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 7850 Champlain Cresc Accreditation status Not Accredited
City/postal code Vancouver Accreditation expiry date not applicable
Phone number (604) 437-7343 Contact for complaints Director of Care
Operator (Type) Royal Arch Masonic Homes Society (Not For Profit) Phone number of complaint contact (604) 412-2451
Opened 1982 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 3 to 233 days, with an average of 20 days
Current language(s) spoken by staff English, Hindi, Tagalog
Indigenous Territory Musqueam, Tsleil-Waututh and Squamish peoples

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 151
Publicly funded beds (short and long-term) 151 Double Occupancy 0
Total beds 151 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.50 3.44
Nursing care hours (hours per resident per day) 3.12 3.12
Registered Nurse (hours per resident per day) 0.35 0.35
Licensed Practical Nurse (hours per resident per day) 0.65 0.65
Care Aide (hours per resident per day) 2.12 2.12
Allied health hours (hours per resident per day) 0.38 0.33
Food costs per resident per day (actual cost) 2 $10.59 $9.72
Facility per diem rate2 $221.83 $229.36

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 6 4.0 0.8 Medication error with adverse event 1 0.7 0.3
Abuse / neglect 1 0.7 1.3 Missing or wandering person 1 0.7 1.0
Fall with injury / Adverse event 11 7.3 9.2 Other injury 2 1.3 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 7 4.6 4.6
Unexpected illness 54 35.8 20.3 Attempted suicide 0 0.0 0.1
Expected death 34 22.5 26.8 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 1.4
Inspections
Risk Rating Low Risk Score 6
Number of Inspections 4 Number of licensing infractions found 2
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 1 Records & reporting 0
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 86 83
Percent female 56.3% 63.2%
Percent 85 years or older 59.1% 53.4%
Percent younger than 65 years 1.4% 5.8%
Average length of stay (days) 864 855
Percent of residents diagnosed with depression 17.8% 23.3%
Percent of residents dependent in activities of daily living 37.0% 32.0%
Percent of residents in a wheelchair 51.4% 52.8%
Percent of residents with dementia (mild to severe) 66.7% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 20.5% 27.9%
Percent of residents with physically abusive behaviour 3.6% 8.8%
Average index of social engagement 2.8 2.7
Percent of residents with low social engagement 43.1% 49.3%
Case mix index 0.54 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 3.4% 10.9%
Percent of residents receiving recreation therapy 82.6% 30.1%
Percent of residents receiving occupational therapy 5.9% 5.7%
Percent of residents receiving depression medication 39.5% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 26.5% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 28.1% 34.0%
Percent of residents with daily physical restraints 0.4% 6.4%
Percent of residents with falls in the last 30 days 8.1% 12.9%
Percent of residents with a worsened pressure ulcer 0.2% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 64.6% 90.2%
Percent of health care workers vaccinated for influenza 72.2% 53.7%
Percent of residents vaccinated for COVID-19 97.4% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility