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December 2023

Facility Gillis House Service Type Long-Term Care
Health authority Interior Health Regulation/Legislation Hospital Act & Community Care & Assisted Living Act
Street address 1699 Tutill Court Accreditation status Accredited
City/postal code Merritt/V1K1C6 Accreditation expiry date October 2023
Phone number (250) 378-3271 Contact for complaints Terri Stockwell
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 378-3271
Opened 1981 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held n/a Co-located with an assisted living residence No
Wait Time From 2 to 287 days, with an average of 76 days
Current language(s) spoken by staff English
Indigenous Territory Nlaka╩╝pamux Nation, including the Lower Nicola Indian Band.

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 46
Publicly funded beds (short and long-term) 74 Double Occupancy 6
Total beds 74 Other Occupancy 2

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site No

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.43 3.43
Nursing care hours (hours per resident per day) 2.95 2.95
Registered Nurse (hours per resident per day) 0.14 0.14
Licensed Practical Nurse (hours per resident per day) 0.71 0.71
Care Aide (hours per resident per day) 2.11 2.11
Allied health hours (hours per resident per day) 0.48 0.48
Food costs per resident per day (actual cost) $8.71 $10.94
Facility per diem rate n/a n/a
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $1,900 From $1,338 to $3,847 with an average of $1,703

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 1.4 0.9 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 1 1.4 0.8 Missing or wandering person 0 0.0 0.7
Fall with injury/adverse event 9 12.2 8.6 Other injury 7 9.5 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 3 4.1 3.7
Unexpected Illness 46 62.2 21.0 Attempted suicide 0 0.0 0.1
Expected death 29 39.2 25.5 Other - clinical 1 1.4 0.8
Unexpected death 1 1.4 0.7 Other - service delivery 0 0.0 0.7
Inspections
Risk Rating Medium Risk Score 17
Number of Inspections 2 Number of licensing infractions found 17
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 5 Program 0
Policies & procedures 0 Records & reporting 5
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 5 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 81 83
Percent female 54.9% 63.3%
Percent 85 years or older 41.4% 52.8%
Percent younger than 65 years 4.9% 5.6%
Average length of stay (days) 1,491 817
Percent of residents diagnosed with depression 41.5% 22.9%
Percent of residents dependent in activities of daily living 37.0% 32.4%
Percent of residents in a wheelchair 52.6% 53.3%
Percent of residents with dementia (mild to severe) 56.3% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 32.2% 27.5%
Percent of residents with physically abusive behaviour 5.2% 8.4%
Average index of social engagement 2.6 2.7
Percent of residents with low social engagement 48.5% 48.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 0.7% 11.1%
Percent of residents receiving recreation therapy 1.9% 30.3%
Percent of residents receiving occupational therapy 0.4% 5.5%
Percent of residents receiving depression medication 67.0% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 52.2% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 49.8% 34.9%
Percent of residents taking nine or more medications 53.3% 44.6%
Percent of residents with daily physical restraints 5.3% 6.0%
Percent of residents with falls in the last 30 days 4.1% 12.8%
Percent of residents with a worsened pressure ulcer 1.3% 2.2%
Percent of residents with four or more emergency room visits 7.4% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 87.5%
Percent of health care workers vaccinated for influenza 33.9% 39.1%
Percent of residents vaccinated for COVID-19 91.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility