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November 2024

Facility Fort Langley Seniors Community Service type Long-Term Care
Health authority Fraser Health Regulation/Legislation Hospital Act
Street address 8838 Glover Road Accreditation status Unknown
City/postal code Langley/V1M2R4 Accreditation expiry date not available
Phone number (604) 888-0711 Contact for complaints Director of Care
Operator (type) Park Place Seniors Living Inc. (For Profit) Phone number of complaint contact (604) 888-0711 x121
Opened 2008 Personal spending account Yes
Councils Combined Resident & Family Council Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence No
Wait time* From 63 to 530 days, with an average of 310 days
Current language(s) spoken by staff English, Hindi, Polish, French
Indigenous territory Coast Salish peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 4 Single occupancy 62
Publicly funded beds (short and long-term) 92 Double occupancy 14
Total beds 96 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) 0.31 0.31
Licensed Practical Nurse (hours per resident per day) 0.41 0.41
Care Aide (hours per resident per day) 2.27 2.27
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) $8.56 $10.54
Facility per diem rate $281.32 $301.13
Monthly client rate for a publicly subsidized bed (single) From $1,338 to $3,847 with an average of $1,959 From $1,417 to $3,974 with an average of $2,048

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.5 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.9 Missing or wandering person 0 0.0 1.1
Fall with injury/adverse event 9 9.4 8.2 Other injury 0 0.0 2.3
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 1 1.0 3.5
Unexpected Illness 7 7.3 20.9 Attempted suicide 0 0.0 0.1
Expected death 23 24.0 23.6 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 0.9
Inspections
Risk rating Low Risk score 7
Number of inspections 5 Number of licensing infractions found 3
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 1
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 83 83
Percent female 65.9% 63.2%
Percent 85 years or older 46.0% 52.5%
Percent younger than 65 years 3.9% 5.3%
Average length of stay (days) 918 829
Percent of residents diagnosed with depression 21.1% 22.2%
Percent of residents dependent in activities of daily living 37.2% 31.7%
Percent of residents in a wheelchair 58.6% 54.1%
Percent of residents with dementia (mild to severe) 81.8% 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) 25.3% 27.0%
Percent of residents with physically abusive behaviour 8.4% 8.3%
Average index of social engagement 1.9 2.8
Percent of residents with low social engagement 70.5% 46.2%
Case mix index 0.60 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy 31.2% 11.0%
Percent of residents receiving recreation therapy 8.1% 31.7%
Percent of residents receiving occupational therapy 0.0% 5.2%
Percent of residents receiving depression medication 56.5% 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 44.8% 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 45.4% 35.3%
Percent of residents taking nine or more medications 38.9% 46.2%
Percent of residents with daily physical restraints 0.4% 6.0%
Percent of residents with falls in the last 30 days 14.2% 12.3%
Percent of residents with a worsened pressure ulcer 2.7% 2.1%
Percent of residents with four or more emergency room visits 0.0% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 90.0% 84.3%
Percent of health care workers vaccinated for influenza n/a 35.5%
Percent of residents vaccinated for COVID-19 69.8% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility