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December 2023

Facility Shorncliffe Service Type Long-Term Care
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 5847 Medusa Street Accreditation status Accredited
City/postal code Sechelt/V0N3A0 Accreditation expiry date not available
Phone number (604) 885-5126 Contact for complaints Resident Care Coordinator / Manager
Operator (Type) Vancouver Coastal Health (Health Authority) Phone number of complaint contact (604) 885-5126 x223 / (604) 989-0669
Opened 1983 Personal spending account No
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Scheduled as needed Co-located with an assisted living residence No
Wait Time From 13 to 1027 days, with an average of 163 days
Current language(s) spoken by staff German, Tagalog, French
Indigenous Territory shíshálh Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Personal Care fee for personal items
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 55
Publicly funded beds (short and long-term) 59 Double Occupancy 0
Total beds 59 Other Occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services Yes
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.43 3.49
Nursing care hours (hours per resident per day) 3.13 3.19
Registered Nurse (hours per resident per day) 0.29 0.29
Licensed Practical Nurse (hours per resident per day) 0.82 0.82
Care Aide (hours per resident per day) 2.02 2.08
Allied health hours (hours per resident per day) 0.30 0.30
Food costs per resident per day (actual cost) $8.58 $10.70
Facility per diem rate n/a n/a
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $1,814 From $1,338 to $3,847 with an average of $1,939

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 0.7
Fall with injury/adverse event 4 6.8 8.6 Other injury 0 0.0 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 1 1.7 3.7
Unexpected Illness 2 3.4 21.0 Attempted suicide 0 0.0 0.1
Expected death 18 30.5 25.5 Other - clinical 1 1.7 0.8
Unexpected death 0 0.0 0.7 Other - service delivery 0 0.0 0.7
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 82 83
Percent female 51.3% 63.3%
Percent 85 years or older 50.4% 52.8%
Percent younger than 65 years 6.8% 5.6%
Average length of stay (days) n/a 817
Percent of residents diagnosed with depression 25.3% 22.9%
Percent of residents dependent in activities of daily living 50.5% 32.4%
Percent of residents in a wheelchair 48.4% 53.3%
Percent of residents with dementia (mild to severe) 66.3% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 33.7% 27.5%
Percent of residents with physically abusive behaviour 5.3% 8.4%
Average index of social engagement 2.7 2.7
Percent of residents with low social engagement 45.3% 48.0%
Case mix index 0.60 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 1.1% 11.1%
Percent of residents receiving recreation therapy 1.1% 30.3%
Percent of residents receiving occupational therapy 2.1% 5.5%
Percent of residents receiving depression medication 58.9% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 51.4% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 55.6% 34.9%
Percent of residents taking nine or more medications 33.7% 44.6%
Percent of residents with daily physical restraints 31.1% 6.0%
Percent of residents with falls in the last 30 days 7.8% 12.8%
Percent of residents with a worsened pressure ulcer 4.4% 2.2%
Percent of residents with four or more emergency room visits 1.5% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 87.5%
Percent of health care workers vaccinated for influenza 29.1% 39.1%
Percent of residents vaccinated for COVID-19 93.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility