Dr. Andrew Pavilion – Summerland Health Centre Quick Facts

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Facility	Dr. Andrew Pavilion - Summerland Health Centre	Service type	Long-Term Care
Health authority	Interior Health	Regulation/Legislation	Hospital Act
Street address	12815 Atkinson Rd.	Accreditation status	Accredited
City/postal code	Summerland/V0H1Z0	Accreditation expiry date	March 2027
Phone number	(250) 404-8020	Contact for complaints	Nurse Manager
Operator (type)	Interior Health (Health Authority)	Phone number of complaint contact	(250) 404-8020
Opened	1984	Personal spending account	Yes
Councils	Combined Resident & Family Council	Visitor parking (cost)	Yes (no fee)
Wait time (community non-urgent admissions)	From 8 to 344 days, with an average of 109 days	Wait time (all admissions)	From 2 to 344 days, with an average of 85 days
Co-located with a publicly subsidized assisted living residence	No
Current language(s) spoken by staff	English
Indigenous territory	Okanagan Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	No	Other extra fees	Foot Care, Hair Dresser, Tuck Cart, Personal Items
Telephone monthly service included	No
Internet monthly service included	No

Source: Facility

Beds (as of March 31, 2025)		Room Configuration (excluding short-stay beds) (as of March 31, 2025)
Private beds (not publicly funded)	0	Single occupancy	4
Publicly funded beds (short and long-term)	50	Double occupancy	5
Total beds	50	Other occupancy	9

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	n/a	Housekeeping services	n/a
Non-regulated services (care aides)	n/a	Plant/building maintenance	n/a
Food services provided by	Operator	Food prepared and cooked on site	Yes

Source: Facility

Funding	2023/24	2024/25
Total direct care hours (hours per resident per day)	3.36	3.36
Nursing care hours (hours per resident per day)	3.00	3.00
Registered Nurse (hours per resident per day)	0.45	0.45
Licensed Practical Nurse (hours per resident per day)	0.43	0.43
Care Aide (hours per resident per day)	2.12	2.12
Allied health hours (hours per resident per day)	0.36	0.36
Food costs per resident per day (actual cost)	$12.60	$12.64
Facility per diem rate	n/a	n/a
Monthly client rate for a publicly subsidized bed (single)	From $1,417 to $3,974 with an average of $1,985	From $1,466 to $4,073 with an average of $2,227

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2024/25
Complaints
Number of licensing complaints	n/a	Number of substantiated licensing complaints	n/a

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	0	0.0	0.8	Medication error with adverse event	0	0.0	0.2
Abuse / neglect	2	4.0	1.0	Missing or wandering person	0	0.0	1.1
Fall with injury/adverse event	2	4.0	8.8	Other injury	2	4.0	2.2
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	2	4.0	3.4
Unexpected Illness	2	4.0	25.3	Attempted suicide	2	4.0	0.1
Expected death	15	30.0	26.0	Other - clinical	2	4.0	0.7
Unexpected death	0	0.0	0.8	Other - service delivery	0	0.0	1.1

Inspections
Risk rating	n/a	Risk score	n/a
Number of inspections	1	Number of licensing infractions found	4

Licensing Infractions
Licensing	0	Nutrition & food services	0
Physical facility, equipment & furnishings	1	Medication	0
Staffing	0	Program	0
Policies & procedures	0	Records & reporting	1
Care & supervision	1	Resident Bill of Rights	0
Hygiene & communicable disease control	1	Other	n/a

Source: Health Authority

Resident Profile (2024/25)	Facility	B.C.
Average age of population	87	83
Percent female	76.1%	63.2%
Percent 85 years or older	69.2%	51.4%
Percent younger than 65 years	0.0%	5.2%
Average length of stay (days)	801	855
Percent of residents diagnosed with depression	37.8%	21.4%
Percent of residents dependent in activities of daily living	38.9%	31.9%
Percent of residents in a wheelchair	91.7%	57.8%
Percent of residents with dementia (mild to severe)	63.7%	62.4%
Percent of residents with severe cognitive impairment (includes severe dementia)	30.6%	27.1%
Percent of residents with physically abusive behaviour	6.7%	8.3%
Average index of social engagement*		2.8
Percent of residents with low social engagement*		46.5%
Case mix index*		0.58

Source: Canadian Institute for Health Information
Note: Long-term care facilities are transitioning from submitting assessment records via the interRAI-CCRS system to the newer interRAI-IRRS system. Most still use interRAI-CCRS, so B.C. values are based on interRAI-CCRS. Some Interior Health sites have already switched to interRAI-IRRS, resulting in no CCRS assessments for those locations—those cells are left blank in the data file.

Care Services & Quality Indicators (2024/25)	Facility	B.C.
Percent of residents receiving physical therapy	20.2%	11.4%
Percent of residents receiving recreation therapy	3.1%	30.6%
Percent of residents receiving occupational therapy	24.9%	5.5%
Percent of residents receiving depression medication	62.2%	52.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	39.0%	27.8%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	46.9%	36.2%
Percent of residents taking nine or more medications	57.5%	47.4%
Percent of residents with daily physical restraints	5.8%	6.2%
Percent of residents with falls in the last 30 days	19.2%	12.7%
Percent of residents with a worsened pressure ulcer	1.6%	2.3%
Percent of residents with four or more emergency room visits	0.0%	1.5%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2024/25)	Facility	B.C.
Percent of residents vaccinated for influenza	80.0%	82.3%
Percent of health care workers vaccinated for influenza	49.4%	34.2%
Percent of residents vaccinated for COVID-19	75.7%	69.4%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Dr. Andrew Pavilion - Summerland Health Centre website