Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

January 2026

Residence Kiwanis Manor Service type Assisted Living
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 959 21st Street Accreditation status Accredited
City/postal code West Vancouver/V7V 4Y3 Accreditation expiry date November 1, 2026
Phone number (604) 913-9083 Contact for complaints General Manager
Operator (type) Park Place Seniors Living (For Profit) Phone number of complaint contact (604) 922-6149
Opened 2006 Visitor parking (cost) Yes (no fee)
Councils Resident Council Wait time Suppressed
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English, Farsi, Filipino, German, Tagalog, Hindi, Korean, Mandarin, Persian, Russian, Spanish, Thai
Indigenous territory Musqueam, Tsleil-Waututh and Squamish peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees special laundry services, additional housekeeping
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2025)
Private units (not publicly subsidized) 0
Publicly subsidized units 36
Total units 36

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2023/24 2024/25
Publicly subsidized personal care hours (per unit) 280 378
Food costs per resident per day (actual cost) $12.13 $10.42
Monthly client rate for a publicly subsidized unit (single) From $1,164 to 3,530 with an average of $1,572 From $1,219 to 3,530 with an average of $1,770

Source: Health Authority

Assisted Living Registry, 2024/25
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 1 2.8 0.2 Medication error 1 2.8 0.6
Abuse / neglect 0 0.0 0.2 Missing 0 0.0 0.5
Falls 25 69.4 30.8 Injury 0 0.0 0.5
Unexpected Illness 0 0.0 48.6 Aggression 0 0.0 1.6
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.2
Death 0 0.0 1.3 Police Incident/Call 1 2.8 0.7
Food or other poisoning 0 0.0 0.0 Other 6 16.7 1.6
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2024/25) Residence B.C.
Average age of population 83 82
Percent female 68.3% 66.4%
Percent 85 years or older 53.7% 46.5%
Percent younger than 65 years 7.3% 9.6%
Average length of stay (days) 615 1,205
Percent of residents with depression symptoms 10.3% 20.4%
Percent of residents dependent in activities of daily living 10.3% 18.2%
Percent of residents dependent in instrumental activities of daily living 58.6% 77.3%
Percent of residents in a wheelchair 20.7% 17.4%
Percent of residents with dementia (mild to severe) 10.3% 23.5%
Percent of residents with moderate to severe cognitive impairment 6.9% 13.5%
Percent of residents with problem behaviours 6.9% 8.5%
Percent of clients with MAPLe score (MAPLe 4+) 28.6% 47.8%
Percent of clients with special or extensive care (RUG 1-3) 10.3% 3.9%
Percent of residents at ease interacting with others 96.6% 95.6%
Percent of residents saying or indicating that they feel lonely 0.0% 24.4%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2024/25) Residence B.C.
Percent of residents receiving depression medication 51.7% 41.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 17.2% 5.2%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 31.0% 19.4%
Percent of residents taking nine or more medications 75.9% 56.6%
Percent of residents with falls in the last 90 days 27.6% 34.5%
Percent of residents with four or more emergency room visits 12.2% 14.0%
Percent of residents having a caregiver in distress 0.0% 16.8%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2024/25) Facility B.C.
Percent of residents vaccinated for influenza 74.4% 68.7%
Percent of residents vaccinated for COVID-19 77.5% 69.4%

Source: 1. Ministry of Health; 2. Residence