Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

November 2024

Facility Glenwood Seniors Community Service type Long-Term Care
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1458 Glenwood Dr Accreditation status accredited with Accreditation Canada
City/postal code Agassiz/V0M1A3 Accreditation expiry date November 30, 2026
Phone number (604) 796-9202 Contact for complaints Site Leader
Operator (type) Park Place Seniors Living Inc. (For Profit) Phone number of complaint contact (604) 796-9202
Opened 1910 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence Yes (Glenwood Seniors Community)
Wait time* suppressed
Current language(s) spoken by staff English, Punjabi, Hindi, Tagalog, Japanese, Polish
Indigenous territory Stsʼailes, Sqʼéwlets & Stó:lō First Nations

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees Hairdresser, Footcare, Activities
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 2 Single occupancy 37
Publicly funded beds (short and long-term) 35 Double occupancy 0
Total beds 37 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by outside contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) 0.62 0.62
Licensed Practical Nurse (hours per resident per day) 0.30 0.30
Care Aide (hours per resident per day) 2.08 2.08
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) $12.98 $11.89
Facility per diem rate $267.84 $296.99
Monthly client rate for a publicly subsidized bed (single) From $1,338 to $3,847 with an average of $2,005 From $1,417 to $3,974 with an average of $1,962

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 1 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.5 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.9 Missing or wandering person 0 0.0 1.1
Fall with injury/adverse event 6 16.2 8.2 Other injury 2 5.4 2.3
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 0 0.0 3.5
Unexpected Illness 7 18.9 20.9 Attempted suicide 0 0.0 0.1
Expected death 8 21.6 23.6 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 0.9
Inspections
Risk rating Low Risk score 6
Number of inspections 8 Number of licensing infractions found 15
Licensing Infractions
Licensing 2 Nutrition & food services 1
Physical facility, equipment & furnishings 0 Medication 0
Staffing 5 Program 0
Policies & procedures 0 Records & reporting 3
Care & supervision 3 Resident Bill of Rights 0
Hygiene & communicable disease control 1 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 85 83
Percent female 72.8% 63.2%
Percent 85 years or older 59.2% 52.5%
Percent younger than 65 years 0.0% 5.3%
Average length of stay (days) n/a 829
Percent of residents diagnosed with depression 10.1% 22.2%
Percent of residents dependent in activities of daily living 31.6% 31.7%
Percent of residents in a wheelchair 49.4% 54.1%
Percent of residents with dementia (mild to severe) 72.2% 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) 25.3% 27.0%
Percent of residents with physically abusive behaviour 3.8% 8.3%
Average index of social engagement 1.9 2.8
Percent of residents with low social engagement 60.8% 46.2%
Case mix index 0.55 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy 0.0% 11.0%
Percent of residents receiving recreation therapy 53.2% 31.7%
Percent of residents receiving occupational therapy 0.0% 5.2%
Percent of residents receiving depression medication 32.9% 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 29.0% 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 29.0% 35.3%
Percent of residents taking nine or more medications 30.4% 46.2%
Percent of residents with daily physical restraints 14.5% 6.0%
Percent of residents with falls in the last 30 days 8.1% 12.3%
Percent of residents with a worsened pressure ulcer 0.0% 2.1%
Percent of residents with four or more emergency room visits 0.0% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 91.9% 84.3%
Percent of health care workers vaccinated for influenza n/a 35.5%
Percent of residents vaccinated for COVID-19 80.4% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility