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December 2023

Facility Little Mountain Place Service Type Long-Term Care
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 330 East 36th Avenue Accreditation status Not Accredited
City/postal code Vancouver/V5W3Z4 Accreditation expiry date not applicable
Phone number (604) 325-2298 Contact for complaints Executive Director / Director of Care
Operator (Type) VCHA (Health Authority) Phone number of complaint contact (604) 325-2298
Opened 1987 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Co-located with an assisted living residence No
Wait Time From 6 to 1743 days, with an average of 138 days
Current language(s) spoken by staff Tagalog, English, French, Cantonese, Mandarin, Italian, Punjabi, Japanese, Korean
Indigenous Territory Musqueam, Tsleil-Waututh and Squamish peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 116
Publicly funded beds (short and long-term) 116 Double Occupancy 0
Total beds 116 Other Occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.17 3.36
Nursing care hours (hours per resident per day) 2.83 3.10
Registered Nurse (hours per resident per day) 0.33 0.33
Licensed Practical Nurse (hours per resident per day) 0.45 0.65
Care Aide (hours per resident per day) 2.05 2.12
Allied health hours (hours per resident per day) 0.33 0.26
Food costs per resident per day (actual cost) $9.57 $10.29
Facility per diem rate $250.91 n/a
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $1,722 From $1,338 to $3,847 with an average of $1,978

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints 1 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 0.8 Missing or wandering person 1 0.9 0.7
Fall with injury/adverse event 5 4.3 8.6 Other injury 0 0.0 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 10 8.6 3.7
Unexpected Illness 8 6.9 21.0 Attempted suicide 0 0.0 0.1
Expected death 12 10.3 25.5 Other - clinical 7 6.0 0.8
Unexpected death 0 0.0 0.7 Other - service delivery 0 0.0 0.7
Inspections
Risk Rating High Risk Score 21
Number of Inspections 15 Number of licensing infractions found 15
Licensing Infractions
Licensing 1 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 3 Program 2
Policies & procedures 2 Records & reporting 2
Care & supervision 4 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 81 83
Percent female 47.6% 63.3%
Percent 85 years or older 40.8% 52.8%
Percent younger than 65 years 5.1% 5.6%
Average length of stay (days) 834 817
Percent of residents diagnosed with depression 16.9% 22.9%
Percent of residents dependent in activities of daily living 34.1% 32.4%
Percent of residents in a wheelchair 31.1% 53.3%
Percent of residents with dementia (mild to severe) 41.7% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 29.0% 27.5%
Percent of residents with physically abusive behaviour 13.6% 8.4%
Average index of social engagement 3.0 2.7
Percent of residents with low social engagement 37.9% 48.0%
Case mix index 0.52 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 14.4% 11.1%
Percent of residents receiving recreation therapy 39.2% 30.3%
Percent of residents receiving occupational therapy 5.9% 5.5%
Percent of residents receiving depression medication 55.1% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 34.7% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 39.8% 34.9%
Percent of residents taking nine or more medications 42.4% 44.6%
Percent of residents with daily physical restraints 13.5% 6.0%
Percent of residents with falls in the last 30 days 9.7% 12.8%
Percent of residents with a worsened pressure ulcer 1.4% 2.2%
Percent of residents with four or more emergency room visits 0.7% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 96.5% 87.5%
Percent of health care workers vaccinated for influenza n/a 39.1%
Percent of residents vaccinated for COVID-19 88.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility