Ridgeview Lodge Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Ridgeview Lodge Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Ridgeview Lodge
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 920 Desmond Street Accreditation status Accredited
City/postal code Kamloops V2B5K6 Accreditation expiry date June 2022
Phone number (250) 376-3131 Contact for complaints Executive Director
Operator (name) Sienna Senior Living Phone number of complaint contact (250) 376-3131
Opened 2008 Personal spending account n/a
Councils n/a Visitor parking (cost) No
Meetings held n/a    
Current language(s) spoken by staff n/a

Source: Facility

Facility Fees for Personal Services
Cable monthly service included n/a Other extra fees n/a
Telephone monthly service included n/a
Internet monthly service included n/a

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 23
Publicly funded beds (short- and long-term) 106
Total beds 129
Room Configuration2 (as of March 31, 2020)
Private rooms 117
Semi-private rooms 6
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.22 3.22
Nursing/Care Aide care hours (hours per resident per day) 2.87 2.87
Allied health hours (hours per resident per day) 0.35 0.35
Raw food costs per resident per day (actual cost) $7.51 $7.78
Facility per diem rate $205.72 $219.36

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 7 Number substantiated licensing complaints 1
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 2 1.6 0.8 Missing or wandering person 1 0.8 1.3
Fall with injury / Adverse event 22 17.1 8.9 Other injury 9 7.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 6 4.7 4.0
Unexpected illness 49 38.0 20.5 Attempted suicide 0 0.0 0.1
Expected death 40 31.0 26.2 Other - clinical 1 0.8 0.7
Unexpected death 2 1.6 0.6 Other - service delivery 6 4.7 0.6
Inspections
Number of Inspections 2 Number of licensing infractions found 5
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 1 Program 0
Policies & procedures 2 Records & reporting 0
Care & supervision 1 Resident Bill of Rights 1
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 83 84
Percent female 64.1% 64.4%
Percent 85 years or older 49.1% 55.1%
Percent younger than 65 years 4.6% 5.5%
Average length of stay (days) 864 834
Percent of residents diagnosed with depression 18.4% 23.3%
Percent of residents dependent in activities of daily living 21.2% 30.7%
Percent of residents with severe cognitive impairment 15.0% 28.8%
Percent of residents with dementia (mild to severe) 49.4% 64.0%
Percent of residents with physically abusive behaviour 13.6% 8.9%
Average index of social engagement 2.6 2.7
Percent of residents with low social engagement 47.8% 48.0%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.6% 10.4%
Percent of residents receiving recreation therapy 20.6% 30.0%
Percent of residents receiving occupational therapy 0.4% 5.8%
Percent of residents receiving depression medication 45.8% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 24.4% 24.2%
Percent of residents with daily physical restraints 6.7% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 87.1% 85.4%
Percent of health care workers vaccinated for influenza 67.2% 69.2%

Source: BC Centre for Disease Control