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November 2024

Facility Chemainus Health Care Centre Service type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 9909 Esplanade Street Accreditation status Accredited
City/postal code Chemainus/V0R1K1 Accreditation expiry date not available
Phone number (250) 737-2040 Contact for complaints Manager
Operator (type) Vancouver Island Health (Health Authority) Phone number of complaint contact (250) 737-2040 x42231
Opened 1994 Personal spending account Yes
Councils Combined Resident & Family Council Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence No
Wait time* From 11 to 797 days, with an average of 346 days
Current language(s) spoken by staff English, French, Tagalog
Indigenous territory Stz'uminus First Nation and the Hul'qumi'num people

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 0 Single occupancy 55
Publicly funded beds (short and long-term) 75 Double occupancy 9
Total beds 75 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) 3.40 3.44
Nursing care hours (hours per resident per day) 3.03 3.05
Registered Nurse (hours per resident per day) 0.30 0.31
Licensed Practical Nurse (hours per resident per day) 0.60 0.61
Care Aide (hours per resident per day) 2.12 2.14
Allied health hours (hours per resident per day) 0.37 0.39
Food costs per resident per day (actual cost) $13.11 $15.89
Facility per diem rate n/a n/a
Monthly client rate for a publicly subsidized bed (single) From $1,338 to $3,847 with an average of $1,836 From $1,417 to $3,974 with an average of $2,082

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents
Serious adverse events 1
Inspections
Risk rating n/a Risk score n/a
Number of inspections 1 Number of licensing infractions found 2
Licensing Infractions
Licensing n/a Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 1
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 85 83
Percent female 79.4% 63.2%
Percent 85 years or older 55.1% 52.5%
Percent younger than 65 years 1.3% 5.3%
Average length of stay (days) 759 829
Percent of residents diagnosed with depression 35.8% 22.2%
Percent of residents dependent in activities of daily living 29.0% 31.7%
Percent of residents in a wheelchair 42.7% 54.1%
Percent of residents with dementia (mild to severe) 62.4% 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) 24.0% 27.0%
Percent of residents with physically abusive behaviour 7.9% 8.3%
Average index of social engagement 2.9 2.8
Percent of residents with low social engagement 45.2% 46.2%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy 3.2% 11.0%
Percent of residents receiving recreation therapy 0.0% 31.7%
Percent of residents receiving occupational therapy 0.0% 5.2%
Percent of residents receiving depression medication 71.7% 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 27.7% 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 34.9% 35.3%
Percent of residents taking nine or more medications 31.5% 46.2%
Percent of residents with daily physical restraints 5.6% 6.0%
Percent of residents with falls in the last 30 days 10.4% 12.3%
Percent of residents with a worsened pressure ulcer 1.3% 2.1%
Percent of residents with four or more emergency room visits 0.0% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 83.6% 84.3%
Percent of health care workers vaccinated for influenza 37.1% 35.5%
Percent of residents vaccinated for COVID-19 85.1% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility