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December 2023

Facility Echo Village Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 4200 10th Avenue Accreditation status Unknown
City/postal code Port Alberni/V9Y4X3 Accreditation expiry date not available
Phone number (250) 724-1090 Contact for complaints Director of Care / Executive Director
Operator (Type) Alberni-Clayoquot Continuing Care Society (Not For Profit) Phone number of complaint contact (250) 724-6541 x249 / (250) 724-6541 x232
Opened 1992 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Co-located with an assisted living residence No
Wait Time From 8 to 1042 days, with an average of 119 days
Current language(s) spoken by staff English, Punjabi
Indigenous Territory Hupacasath First Nation and Tseshaht First Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Specialty equipment
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 67
Publicly funded beds (short and long-term) 67 Double Occupancy 0
Total beds 67 Other Occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.03 3.03
Registered Nurse (hours per resident per day) 0.27 0.27
Licensed Practical Nurse (hours per resident per day) 0.48 0.58
Care Aide (hours per resident per day) 2.28 2.17
Allied health hours (hours per resident per day) 0.33 0.33
Food costs per resident per day (actual cost) $8.75 $9.88
Facility per diem rate $253.55 $266.64
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $1,682 From $1,338 to $3,847 with an average of $1,786

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Serious adverse events 5
Risk Rating n/a Risk Score n/a
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 82 83
Percent female 64.8% 63.3%
Percent 85 years or older 52.1% 52.8%
Percent younger than 65 years 11.9% 5.6%
Average length of stay (days) 555 817
Percent of residents diagnosed with depression 14.0% 22.9%
Percent of residents dependent in activities of daily living 48.8% 32.4%
Percent of residents in a wheelchair 56.7% 53.3%
Percent of residents with dementia (mild to severe) 57.7% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 30.7% 27.5%
Percent of residents with physically abusive behaviour 2.3% 8.4%
Average index of social engagement 3.9 2.7
Percent of residents with low social engagement 12.6% 48.0%
Case mix index 0.61 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 0.0% 11.1%
Percent of residents receiving recreation therapy 3.3% 30.3%
Percent of residents receiving occupational therapy 0.0% 5.5%
Percent of residents receiving depression medication 60.9% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 33.0% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 35.4% 34.9%
Percent of residents taking nine or more medications 53.0% 44.6%
Percent of residents with daily physical restraints 0.0% 6.0%
Percent of residents with falls in the last 30 days 21.7% 12.8%
Percent of residents with a worsened pressure ulcer 6.5% 2.2%
Percent of residents with four or more emergency room visits 4.3% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 83.6% 87.5%
Percent of health care workers vaccinated for influenza 13.2% 39.1%
Percent of residents vaccinated for COVID-19 84.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility