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Review of COVID-19 Outbreaks in Care Homes in British Columbia

In this report, Seniors Advocate Isobel Mackenzie released the results of a province-wide review of COVID-19 outbreaks in long-term care and assisted living sites during the first year of the pandemic. The review examined factors that can influence the probability that a site will experience a COVID-19 outbreak and factors that can minimize the number …

Staying Apart to Stay Safe: The Impact of Visit Restrictions on Long-Term Care and Assisted Living Survey

In this report, Seniors Advocate Isobel Mackenzie shares findings of a five-week survey about the impact of COVID-19 related visitor restrictions at long-term care and assisted living homes. The survey, answered by residents, their family members and the general public, had over 13,000 valid responses.Learn more about survey participant responses and the Seniors Advocate’s recommendations …

A Billion Reasons to Care

A Billion Reasons to Care is the first provincial review of the $1.4 billion-dollar contracted long-term care sector in British Columbia. The review examined industry contracts, annual audited financial statements and detailed reporting on revenue and expenditures for the years 2016/17 and 2017/18. Report Highlights The review found: financial reporting systems were inconsistent between health authorities …

Caregivers in Distress: A Growing Problem

Seniors Advocate Isobel Mackenzie released an update report today confirming that caregiver distress is rising in B.C. while supports and services are not keeping pace with growing need.The report, Caregivers in Distress: A Growing Problem, is an update to a 2015 report that indicated 29% of unpaid caregivers are experiencing symptoms of distress such as …

Moving In the Right Direction: HandyDART Survey Results

BC’s Seniors Advocate released results of a province-wide survey of almost 7,500 HandyDART users in the province today. The survey highlights that while 91% of users are satisfied with the service when they receive it, almost 1/3 of respondents say it is not meeting, or only moderately meeting, their transportation needs. Highlights from the survey …

Making Progress: Placement, Drugs and Therapy Update

Seniors Advocate Isobel Mackenzie released an update today to the report Placement, Drugs and Therapy…We Can Do Better released by the Office of the Seniors Advocate in April 2015. The progress report highlights that some improvements are being made in the provisions of rehabilitative therapies to seniors in residential care, as well as the use of …

Listening to your voice: Home support survey results

The Office of the Seniors Advocate releases results from the comprehensive home support survey conducted last year. This report presents the collective voice of almost 10,000 home support clients and their family members who responded to our survey. View the news releaseView the reportView the complete results 

Resident to Resident Aggression in B.C. Care Homes

The Office of the Seniors Advocate releases its review of incidents of resident to resident aggression in B.C.’s licensed residential care facilities. The review gathered and examined data from a variety of sources, including Health Authorities, reporting systems, and facilities themselves. Read the reportRead the news releaseView the presentationAudio transcript of news conference

Caregivers in Distress: More Respite Needed

This report on respite programs found that one-third of unpaid caregivers in B.C. are in distress, one of the highest rates in Canada. Respite is one of the most fundamental supports and is offered to B.C. caregivers through three provincially funded programs. However, as the report details, there are major gaps in the way respite is offered …

Seniors’ Housing in B.C.: Affordable, Appropriate, Available

The report highlights that 93% of seniors are living independently, and the help they need is mostly financial. Among the 18 recommendations in the report, Mackenzie proposes a bold new initiative to help senior homeowners afford to stay at home, calls for increases to rent subsidies for seniors, demands a commitment from the province to …