Report

BC Seniors Advocate Isobel Mackenzie has released results from the second provincewide survey of thousands of long-term care residents and their family members. The survey covered 297 publicly subsidized care facilities in B.C. and received responses from over 10,000 residents and almost 8,000 family members and close friends. Just over 500 British Columbians volunteered to … Read More

In this report, Seniors Advocate Isobel Mackenzie provides a second review into government’s funding of publicly subsidized for-profit and not-for-profit operated long-term care homes and has again found spending differences impacting care for residents, many cost increases exceeding inflation, a lack of clarity on many reported expenses and inequitable funding for capital assets. The report … Read More

Following a comprehensive review of the province’s assisted living services, the BC Seniors Advocate is calling on government to address the current confusing legislative landscape to protect seniors from significant rent and service fee increases, improve oversight and reporting, and address affordability challenges. Highlights Recommendations For more information Read the news releaseRead the full reportView … Read More

In this report, BC Seniors Advocate Isobel Mackenzie provides a comprehensive review of the province’s home support services and finds they are in need of fundamental restructuring. This second review demonstrates that the program is not keeping pace with the needs of a growing seniors’ population and the service remains unaffordable to a large number … Read More

In this report, Seniors Advocate Isobel Mackenzie details the results of a systemic review of the impact of rising costs on B.C. seniors who depend on government pensions and ranks B.C. as the lowest in its financial support for seniors compared to other provinces and territories. The report examines the incomes and expenses of seniors … Read More

In this report, Seniors Advocate Isobel Mackenzie details the results of a systemic review of seniors’ abuse and neglect in British Columbia. The review examined the protections that exist for B.C. seniors, the prevalence of seniors’ abuse and neglect, the method of reporting abuse and neglect, and the response to reports of seniors’ abuse and … Read More

In this report, Seniors Advocate Isobel Mackenzie released the results of a province-wide review of COVID-19 outbreaks in long-term care and assisted living sites during the first year of the pandemic. The review examined factors that can influence the probability that a site will experience a COVID-19 outbreak and factors that can minimize the number … Read More

In this report, Seniors Advocate Isobel Mackenzie shares findings of a five-week survey about the impact of COVID-19 related visitor restrictions at long-term care and assisted living homes. The survey, answered by residents, their family members and the general public, had over 13,000 valid responses.Learn more about survey participant responses and the Seniors Advocate’s recommendations … Read More

A Billion Reasons to Care is the first provincial review of the $1.4 billion-dollar contracted long-term care sector in British Columbia. The review examined industry contracts, annual audited financial statements and detailed reporting on revenue and expenditures for the years 2016/17 and 2017/18. Report Highlights The review found: financial reporting systems were inconsistent between health authorities … Read More

British Columbia’s home support program is unaffordable for most seniors, offers too little service for high-need clients and has created a workforce where 75 per cent of staff are casual or part-time, says B.C. Seniors Advocate Isobel Mackenzie. In a comprehensive report released today titled Home Support…We Can Do Better, Mackenzie examines the health care … Read More