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Office of the Seniors Advocate's Residential Care Quick Facts Directory provides useful, standardized information for care homes in BC

The Office of the Seniors Advocate monitors and analyzes seniors services and issues in B.C., and makes recommendations to government and service providers to address systemic issues.

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The Office of the Seniors Advocate monitors and analyzes seniors services and issues in B.C., and makes recommendations to government and service providers to address systemic issues.

Find information for seniors about B.C.'s health care system and how to access its services.

Isobel Mackenzie has over 20 years’ experience working with seniors in home care, licensed care, community services and volunteer services.

B.C. seniors live in a variety of housing arrangements, from owning their own home or renting to subsidized housing and assisted living. Learn more about the programs and services.

The Council of Advisors is made up of 30 B.C. seniors with diverse experiences, from a variety of cultures and communities.

Both the federal and provincial governments offer income support programs for B.C. seniors. Learn where to access them.

Personal support services help seniors maintain healthy, independent and dignified lives. Learn about how to find programs in your community.

Whether by car, bus, ferry or mobility device, seniors need to get around. Learn more about the transportation services offered to B.C. seniors.

Need help finding seniors' programs and services? Our information and referral specialists are available Monday to Friday from 8:30-4:30.

The B.C. Seniors guide is a comprehensive source for information on programs and services available to B.C. Seniors

Seniors Advocate Isobel Mackenzie released an update report today confirming that caregiver distress is rising in B.C. while supports and services are not keeping pace with growing need. The report, Caregivers in Distress: A Growing Problem, is an update to a 2015 report that indicated 29% of unpaid caregivers are experiencing symptoms of distress such … Continued

BC’s Seniors Advocate released results of a province-wide survey of almost 7,500 HandyDART users in the province today. The survey highlights that while 91% of users are satisfied with the service when they receive it, almost 1/3 of respondents say it is not meeting, or only moderately meeting, their transportation needs. Highlights from the survey … Continued

The British Columbia Long-Term Care Facilities Quick Facts Directory lists information for publicly subsidized facilities in British Columbia and includes links to the facility level results from our Residential Care Survey. View the Long-Term Care Quick Facts Directory

Seniors Advocate Isobel Mackenzie released an update today to the report Placement, Drugs and Therapy…We Can Do Better released by the Office of the Seniors Advocate in April 2015. The progress report highlights that some improvements are being made in the provisions of rehabilitative therapies to seniors in residential care, as well as the use of … Continued

The Office of the Seniors Advocate releases results from the comprehensive home support survey conducted last year. This report presents the collective voice of almost 10,000 home support clients and their family members who responded to our survey.   View the news release View the report View the complete results  

The Office of the Seniors Advocate releases its review of incidents of resident to resident aggression in B.C.’s licensed residential care facilities. The review gathered and examined data from a variety of sources, including Health Authorities, reporting systems, and facilities themselves.   Read the report Read the news release View the presentation Audio transcript of … Continued

This report on respite programs found that one-third of unpaid caregivers in B.C. are in distress, one of the highest rates in Canada. Respite is one of the most fundamental supports and is offered to B.C. caregivers through three provincially funded programs. However, as the report details, there are major gaps in the way respite is offered … Continued

The report highlights that 93% of seniors are living independently, and the help they need is mostly financial. Among the 18 recommendations in the report, Mackenzie proposes a bold new initiative to help senior homeowners afford to stay at home, calls for increases to rent subsidies for seniors, demands a commitment from the province to … Continued

The report documents findings from the Advocate’s first high-level review of health assessment records of B.C.’s 25,000 seniors in residential care and 29,000 seniors receiving home care. Three systemic issues of immediate concern were found: Up to 15% of B.C. seniors who are living in residential care may be incorrectly housed. While 47% of residential … Continued

In late 2014, the Seniors Advocate surveyed seniors’ knowledge and awareness of a range of programs and grants designed to support them, including the Shelter Aid for Elderly Renters (SAFER), Medical Service Plan Premium Assistance, Fair Pharmacare, Property Tax Deferment Program, Home Adaptations for Independence and the federal Guaranteed Income Supplement (GIS) programs. Across the … Continued